This programme is for individuals in the wholesale and retail sectors. It focuses on preparing learners to apply merchandising principles, mark stock with appropriate signage, and maintain attractive store displays according to established planograms and safety standards. Beyond shelf replenishment, the curriculum specifically emphasises stock count activities, training staff to accurately count, record, and verify inventory levels to prevent shrinkage and support supply chain efficiency. Additionally, the programme integrates a strong focus on customer service, equipping learners to respond effectively to customer enquiries and maintain a positive organisational image through professional interaction.
The purpose of the Shelf Filler (General Merchandiser) (Stock Counter) skills programme is to equip learners with the practical competence to maintain retail display areas and manage inventory effectively. It aims to prepare staff to apply merchandising principles according to store planograms, ensuring shelves are correctly filled, rotated, and marked with accurate signage while adhering to safety standards. By integrating specialized training in stock count procedures, the programme also ensures learners can accurately record and verify stock levels, which is critical for minimizing shrinkage and supporting the overall efficiency of the retail supply chain